SHIPPING & HANDLING
How we ship...
We use USPS Priority Mail as our carrier. It's faster and more reliable than competitors, plus they deliver on Caturdays!!!
We are proud to offer FREE shipping for orders over $100 or more. For orders under $100, we offer shipping based on size, starting at $8.99 and up.
All in-stock items ship within 1-2 business days (does not include weekends or holidays) and will arrive to you within 2-3 business days from the ship date. In the unlikely event that a product is backordered or out of stock, we will contact you via email with details.
Need to cancel or revise? If your order has yet to enter the shipping process, you may cancel or revise your order. Kindly call (773) 658-WOOF or email your cancellation request or order update to firstname.lastname@example.org. Please include your name and order number, and we will touch base as soon as possible.
Phone Orders ...
If you prefer to place your order by telephone or would like to place a food order for delivery, click here, or call us at (773) 658- WOOF.